Privacy Policy

Introduction

SKYNT, a brand owned and operated by SKYNT Technologies (OPC) Pvt. Ltd. ("SKYNT", "Company", "we", "our", or "us"), values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process, and protect information when you visit our website, purchase products, book consultations, create an account, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

 

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Mobile number

  • Billing address

  • Shipping address

  • Date of birth (if provided)

  • Account credentials

  • Communication preferences

 

Order & Transaction Information

When you place an order, we may collect:

  • Order details

  • Purchase history

  • Payment method information

  • Transaction records

  • Delivery preferences

Payment information is processed securely through authorized payment service providers. SKYNT does not store complete payment card details on its servers.

 

Consultation & Skincare Information

When you use consultation services or future personalization features, you may choose to provide:

  • Skin type information

  • Skincare concerns

  • Product preferences

  • Lifestyle information relevant to skincare

  • Consultation responses

This information helps us provide more personalized recommendations and improve customer experience.

 

Technical Information

We may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage activity

  • Referral sources

  • Session information

This information helps us improve website performance, security, and user experience.

 

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Deliver products and services

  • Provide customer support

  • Manage customer accounts

  • Send order confirmations and updates

  • Process returns and refunds

  • Improve products and services

  • Personalize customer experiences

  • Conduct internal analytics

  • Detect fraud and security risks

  • Comply with legal obligations

 

Marketing Communications

With your consent, we may send:

  • Product updates

  • Promotional offers

  • Newsletters

  • Educational skincare content

  • Service announcements

You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.

 

Cookies & Similar Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

  • Maintain website security

Users may manage cookie preferences through their browser settings.

Disabling cookies may affect certain website features and functionality.

 

Information Sharing

SKYNT does not sell customer personal information.

We may share information with trusted third parties only when necessary to:

  • Process payments

  • Deliver orders

  • Provide customer support services

  • Operate website functionality

  • Conduct analytics

  • Comply with legal requirements

All service providers are expected to handle information responsibly and securely.

 

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information from:

  • Unauthorized access

  • Misuse

  • Alteration

  • Disclosure

  • Loss

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

 

Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services

  • Fulfill contractual obligations

  • Maintain business records

  • Resolve disputes

  • Comply with legal requirements

Retention periods may vary depending on the nature of the information and applicable regulations.

 

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Request deletion of personal information

  • Withdraw consent where applicable

  • Object to certain data processing activities

Requests may be submitted through our contact information provided below.